Resident Rights and Family Engagement

Empowering residents starts with honoring their rights and including their voices—along with their families—in care decisions. This training highlights how respectful communication, shared decision-making, and active family engagement support dignity, trust, and better outcomes in long-term care.

Leadership and Teamwork

Strong leadership and cohesive teamwork are the backbone of survey readiness in long-term care. This training focuses on how collaborative communication, role clarity, and proactive problem-solving help teams navigate the survey process with confidence—ensuring compliance, quality care, and a culture of continuous improvement.

QAPI

Quality Assurance and Performance Improvement (QAPI) is more than a mandate—it's a roadmap to better care. This training empowers nursing home teams to use data-driven strategies, interdisciplinary collaboration, and proactive problem-solving to identify issues, implement solutions, and drive continuous improvement in resident care, safety, and satisfaction.

Curriculum

4 Chapters · 12 Lessons

  1. 1

    Session 1

    1. (Included in full purchase)

      Pre-Session Quiz: The Survey Process

    2. (Included in full purchase)

      The Survey Process

    3. (Included in full purchase)

      Post-Session Quiz: The Survey Process

  2. 2

    Session 2

    1. (Included in full purchase)

      Pre-Session Quiz: Resident Rights and Family Engagement

    2. (Included in full purchase)

      Resident Rights and Family Engagement

    3. (Included in full purchase)

      Post-Session Quiz: Resident Rights and Family Engagement

  3. 3

    Chapter 3

    1. (Included in full purchase)

      Pre-Session Quiz: Quality Assurance and Performance Improvement

    2. (Included in full purchase)

      Quality Assurance and Performance Improvement (QAPI)

    3. (Included in full purchase)

      Post-Session Quiz: Quality Assurance and Performance Improvement

  4. 4

    Session 4

    1. (Included in full purchase)

      Pre-Session Quiz: Leadership and Teamwork

    2. (Included in full purchase)

      Session 4: Leadership and Teamwork

    3. (Included in full purchase)

      Post-Session Quiz: Leadership and Teamwork